I swear to god I have the worst luck of anyone I know with computers (aside from my best friend, but his bad luck is completely due to him tinkering with his rig too much). Regular readers know that I lost all of my personal data about 5 months ago. I now have (potentially) lost my entire .pst folder (that’s the file that Outlook uses to store all of your email for any non-tech readers).
I’ve been running Office 2007 since some pretty early builds and really haven’t run into many issues…until now. In the wee morning hours of this past Thursday I was performing (what I consider to be) routine maintenance on my Outlook folders and decided it was probably time to empty out my spam folder as it contained in excess of 20,000 message. So I right clicked the folder and chose the empty command. About halfway through emptying, an exception was thrown and Outlook crashed…no big deal, this happens to all of us. Fire Outlook back up and it goes through its usual “repairing inbox” routine and...promptly crashes again. Wash, rinse, repeat. Getting a little worried at this point, but not sweating too bad yet. Office ships with a standalone mailbox repair tool called scanpst.exe, so I fire that up…it completes after about 5 hours of chugging along and says that it successfully repaired the file. Awesome, so back in mail properties I attempt to hook Outlook up to the new .pst it created and get a whole slew of new errors. Googling them points towards corruption, so I re-run scanpst on the new .pst that it just created and it says everything is ok with the file. So what the hell is going on???
I’m cursed I tell ya…CURSED! Maybe I’ll get a job somewhere that only requires working with a mop, though I’d probably find some way to muck that up as well. At the rate I’m going, I’ll wake up one day and my computers are just going to be gone without any explanation as to why. All jokes aside, this absolutely sucks…all my email, all my contact info/calendar/etc are (for the time being) gone. What sucks even more is that since this is beta software it’s going to be tough to get any support from Microsoft on it. They do have a “best effort” policy, but since this is data corruption I believe I have to go through their “professional” support group instead of personal. Professional support is $245.00 an incident last I checked. So that be a last resort option.
How can something as benign as emptying your spam folder lead up to a fiasco like this? Absolutely ridiculous. Anyone know of any good 3rd party .pst repair tools?